Hermes shoppers warned as convincing scam circulates: ‘Do not pay through phone or email’

Martin Lewis shares tips for checking scams

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Customers can be contacted by scammers who claim to be from courier companies. Recently, a number of Hermes scams have been received by shoppers.

Fake messages are often very convincing which can make them difficult for shoppers to spot.

Scams can be sent via email, text message or on social media and can come from sources which seem legitimate.

They often ask customers to click on a link and share personal details or even enter bank information.

A trading body in the UK has now issued a warning over fake messages as more people are targeted.

A spokesperson for Norfolk Trading Standards urged Britons not to click on any links or share personal information.

“These texts have been sent by criminals who have created the fake website to look similar to the Hermes website, with the same branding, layout and font choices,” a statement said.

“If you think you have provided scammers with your financial details you should contact your bank immediately.”

Britons should be wary and not enter any details if they are not sure of the source.

Shoppers have been receiving scam messages across all parts of the UK.

Non profit organisation iSight Cornwall also shared a warning after becoming aware of a message.

Posting on Twitter, it said: “Another text scam has been spotted; phone users have been receiving a number of fraudulent messages pretending to be from Hermes who are requesting a fee for delivery.

“Hermes has confirmed the messages are a scam, and that they will not ask customers to pay through phone or email.”

Other Britons have used social media to share the fake messages they have seen and offer a warning to others.

One wrote: “A new text scam going around phishing for your account details.”

They shared the fake message they received, which said: “Your parcel is awaiting for dispatch.

“Please confirm the 2.99 (GBP) shipping fee in order for dispatch.”

Another social media user shared a scam they had been sent.

The fake message said: “HERMES: Sorry we have missed you earlier, we have your parcel. To reschedule a delivery please follow the link.”

One more shared a scam they received, which said: “Hermes: We missed your delivery today. Please visit [link] to re-book and pay the fee of £1.45.

“If unpaid, item will return.”

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